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Returns

45 Day Return Policy
Purchased the wrong item?  Return any item unopened and undamaged within 45 Days of purchase for an exchange or 100% Refund on the Item Price.
We want you to be happy, and sometimes you buy something and just don't get around to using it immediately so we don't limit you to 7 Day Returns.

Warranty Policy
We abide by Australian Consumer Law and Protections.
Our products and accessories come with a 12 Month Fault Free Warranty, if there's a manufacturing fault return it for an exchange.
Consumables such as Valves, Bladders, Glues and other Repair Materials are not covered by this warranty.

Contacting us for Returns
Send an email to info@fixmykite.com.au with your order number, the issue you have and a photo of the product showing the problem.
We generally reply within 1 Business Day, you are responsible for all shipping costs back to us if the item requires being returned.